1. Scope

This Privacy Policy explains how Lackin collects, uses, shares, and protects personal information when you use the Lackin app, website, and related services.

2. Information We Collect

Depending on how you use the Services, we may collect:

• Account information, such as username, email, and profile details.
• User content, such as photos, posts, messages, and in-app activity.
• Location information, including approximate or precise location, for gameplay features such as zones, proximity, and nearby views.
• Device and usage information, such as device type, OS, app version, and logs.
• Support communications and report/submission details.
• Transaction metadata for purchases (billing is processed by Apple/Google, and we do not store full payment card data).

3. How We Use Information

We use personal information to:

• Provide, operate, and maintain the Services.
• Power location-based gameplay and safety features.
• Send service notifications, alerts, and account communications.
• Respond to support requests and enforce our policies.
• Detect fraud, abuse, and security issues.
• Improve product performance, reliability, and user experience.
• Comply with legal obligations.

4. How We Share Information

We may share information:

• With service providers that help us operate the Services.
• With platform partners (such as Apple or Google) for app distribution and billing.
• When required by law, legal process, or valid governmental request.
• To protect rights, safety, users, or the integrity of the Services.
• In connection with a merger, acquisition, or asset transfer.

We do not sell your personal information to third parties.

5. Location Data and Controls

Some gameplay features require location access. You can control location permissions in your device settings. If location permissions are limited or disabled, certain features may not function fully.

6. Data Retention

We retain information for as long as necessary to provide the Services, meet legal requirements, resolve disputes, and enforce agreements. Retention periods may vary by data type and legal obligations.

7. Security

We use reasonable technical and organizational safeguards to protect personal information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of personal information, and to object to certain processing. You may also request account deletion.

To submit privacy requests, contact business@lackin.app.

9. Children

The Services are not intended for users who are prohibited by law from using them in their jurisdiction. If you believe a child submitted personal information in violation of applicable law, contact us and we will take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date and may provide additional notice for material changes.

11. Contact

For privacy-related questions or requests, contact us at business@lackin.app.